Legal
Terms & Conditions
Last updated: September 6, 2026
These Terms & Conditions (“Terms”) govern your use of the Elite Home Sources website at elitehomesources.com (the “Site”) and any service or appointment request you submit through it. By using the Site or submitting a request, you agree to these Terms. If you do not agree, please do not use the Site.
1. Our Services
Elite Home Sources provides hot tub moving, in-ground basketball system installation, and furniture & equipment assembly services (together, the “Services”) through our specialized divisions, primarily throughout Greater Cincinnati, Dayton, Northern Kentucky, and surrounding communities.
2. Appointment Requests Are Not Confirmed Appointments
Submitting a request through the Site (or by phone or email) is a request for service only. It does not guarantee availability and is not a confirmed appointment until it has been reviewed and accepted or finalized by Elite Home Sources. We will contact you using the information you provide to confirm, adjust, or decline a request.
3. Pricing
Any pricing shown on the Site or discussed before your appointment is an estimate. Actual pricing may vary based on the scope of work, site access, existing conditions, materials, and other details confirmed before or at the time of service. Service-specific conditions — such as access requirements, utility marking, or equipment needs — may be confirmed with you before work begins.
4. Your Responsibilities
You agree to provide accurate, current, and complete information when requesting service, including your contact information, service address, and any details relevant to completing the job safely (such as site conditions or access). Inaccurate or incomplete information may result in delays, rescheduling, or additional charges. You are responsible for providing safe, lawful access to the service location.
5. Cancellations & Rescheduling
To cancel or reschedule a request or appointment, please contact us directly using the information below, or use any cancellation/rescheduling link provided in your appointment communications, where available.
6. Disclaimers & Limitation of Liability
We perform our Services with reasonable care and skill. Except as expressly stated or as required by applicable law, the Site and our Services are provided without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, Elite Home Sources will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our Services, and our total liability for any claim relating to a Service will not exceed the amount you paid for that Service. Nothing in these Terms limits any liability that cannot be limited under applicable Ohio law.
7. Website Use & Intellectual Property
The Site and its content — including text, graphics, logos, and images — are owned by Elite Home Sources or its licensors and are protected by applicable intellectual property laws. You may view and use the Site’s content for your own personal, non-commercial use in connection with requesting our Services. You may not copy, reproduce, distribute, or create derivative works from the Site’s content without our prior written consent.
8. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the Site after a change is posted constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-law principles. Any dispute arising from these Terms or your use of the Site will be subject to the jurisdiction of the state and federal courts located in Hamilton County, Ohio.
10. SMS Terms
By providing your mobile phone number and consenting through the Site — for example, when submitting an appointment request — you may receive transactional text messages from Elite Home Sources related to your requested service or appointment.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help.
- Consent to receive SMS messages is not a condition of purchasing any Services.
- Carriers are not liable for delayed or undelivered messages.
This SMS program is used only for transactional, service-related messages about your own request or appointment — it is not used for marketing or promotional messaging. For more information on how we handle your mobile number and consent information, see our Privacy Policy.
11. Contact Us
Questions about these Terms? Contact us:
- Email: info@elitehomesources.com
- Phone: (513) 615-2851
See also our Privacy Policy.
